Migrating to Spark

Switch systems without losing a record.

Moving your clinic to Spark Clinic is straightforward and secure. Switching systems can feel daunting, so we have made the process as simple, transparent and safe as possible.

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Migration progress

Validating
Export received export.csv ยท 2,418 patients
Virus scan Clean
Mapping records Profiles, notes, files
Validation with clinic Scheduled

How it works

Three steps from your old system to Spark

Step 01

Request your data

Ask your current provider for an export of your clinic's data. Most will do this through a support phone call, an email request or their online support portal.

  • Phone call to their support team
  • Email request
  • Online support portal, if provided

Some providers charge a fee for exporting. We never charge you for importing data into Spark Clinic.

Step 02

Upload securely

Once you have your export file(s), upload them through our encrypted upload portal. You will receive an email confirming the upload was successful.

  • Encrypted in transit over HTTPS
  • Scanned for viruses and malware
  • Stored securely and deleted after processing
Step 03

We process your data

Our team securely prepares your Spark Clinic environment from the upload. Once everything is imported and validated, your clinic is ready to go live.

  • Records mapped into Spark
  • Imported data validated with you
  • Your team onboarded and ready

Our promise

Safe, free and on your terms

Your data is handled under the same ISO 27001 certified controls that protect everything else on Spark.

No import fees

Importing your data into Spark Clinic is always free, however large the export.

Encrypted end to end

Your files are encrypted in transit, scanned on arrival and deleted once processing is complete.

A human does the mapping

Our team maps your export into Spark and checks it with you before you go live.

Go live on your timeline

Keep running your current system until the import is validated. Switch when you are ready.

Need a hand with your export?

We are here for you. If you need help requesting your data or uploading it, our support team will walk you through it.

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